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		<title>How To Enable MFA for External Users Office 365</title>
		<link>https://thesysadminchannel.com/how-to-enable-mfa-for-external-users-office-365/</link>
					<comments>https://thesysadminchannel.com/how-to-enable-mfa-for-external-users-office-365/#comments</comments>
		
		<dc:creator><![CDATA[Paul Contreras]]></dc:creator>
		<pubDate>Tue, 08 Mar 2022 00:53:19 +0000</pubDate>
				<category><![CDATA[Azure]]></category>
		<category><![CDATA[Office365]]></category>
		<category><![CDATA[Security]]></category>
		<category><![CDATA[azure ad b2b mfa]]></category>
		<category><![CDATA[enable multi-factor authentication for guest users]]></category>
		<category><![CDATA[mfa for external users office 365]]></category>
		<guid isPermaLink="false">https://thesysadminchannel.com/?p=3893</guid>

					<description><![CDATA[<p>Whether you&#8217;re focusing on internal or external users, having 2-factor enabled so people can access resources in your org is always a recommended practice to enhance your security footprint. Today, we&#8217;re going to focus our efforts using conditional access to&#8230; <a href="https://thesysadminchannel.com/how-to-enable-mfa-for-external-users-office-365/" class="more-link">Continue Reading <span class="meta-nav">&#8594;</span></a></p>
<p>The post <a href="https://thesysadminchannel.com/how-to-enable-mfa-for-external-users-office-365/">How To Enable MFA for External Users Office 365</a> appeared first on <a href="https://thesysadminchannel.com">the Sysadmin Channel</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p>Whether you&#8217;re focusing on internal or external users, having 2-factor enabled so people can access resources in your org is always a recommended practice to enhance your security footprint.  Today, we&#8217;re going to focus our efforts using conditional access to <strong>enable MFA for external users Office 365</strong>.</p>
<div id="tableofcontents">
<h2>Table Of Contents</h2>
<ul>
<li><a href="#requirements">Requirements</a></li>
<li><a href="#userexperience">User Experience and What to Expect</a></li>
<ul>
<li><a href="#beforemfapolicy">What to Expect if MFA is not enabled for the User</a></li>
<li><a href="#usermfaenabled">What to Expect if the User has MFA Enabled</a></li>
</ul>
<li><a href="#enablemfaexternalusers">How To Enable MFA for External Users Office 365</a></li>
<li><a href="#conclusion">Conclusion</a></li>
</ul>
</div>
<div id="requirements" style="scroll-margin-top: 15px;"></div>
<h2>Requirements</h2>
<p>In order to move forward with enabling multi-factor authentication for guest users there are a couple of requirements that are needed.  Let&#8217;s list them out here so we have a clear understanding of what they are.</p>
<ul>
<li>Azure AD Premium license (P1 or P2)</li>
<li>A valid external email account that you can add as B2B guest user</li>
</ul>
<p>In my lab tenant, I have EMS-E5 licenses which is P2 so I&#8217;m good to use conditional access policies to get this all setup.</p>
<div id="userexperience" style="scroll-margin-top: 15px;"></div>
<h2>End User Experience and What to Expect</h2>
<p>To give you some context on how I&#8217;m testing this in my lab tenant, I&#8217;ve granted the external user who is named &#8220;Guest User&#8221; access to a SharePoint site that I&#8217;ve created for this purpose.<br />
&nbsp;</p>
<p>The SPO site, Project Gladiator, has an &#8220;ExternalUser&#8221; folder that I&#8217;ve setup to mimic a real-world scenario.  This folder is where people from other orgs will update their notes to use for collaboration.</p>
<p><a href="https://thesysadminchannel.com/wp-content/uploads/2022/03/Project-Gladiator1.png" target="_blank" rel="noopener"><img decoding="async" loading="lazy" src="https://thesysadminchannel.com/wp-content/uploads/2022/03/Project-Gladiator1.png" alt="Project-Gladiator" width="1361" height="613" class="aligncenter size-full wp-image-3898" srcset="https://thesysadminchannel.com/wp-content/uploads/2022/03/Project-Gladiator1.png?v=1646613581 1361w, https://thesysadminchannel.com/wp-content/uploads/2022/03/Project-Gladiator1-1024x461.png?v=1646613581 1024w, https://thesysadminchannel.com/wp-content/uploads/2022/03/Project-Gladiator1-768x346.png?v=1646613581 768w" sizes="auto, (max-width: 1361px) 100vw, 1361px" /></a><br />
&nbsp;</p>
<p>At this point, I&#8217;ve sent an invitation to the guest user and they have accepted the invite.  Next, I copied the link to that folder and sent over to the external user so they can access the resources that are setup at their convenience.<br />
&nbsp;</p>
<p>For now, we&#8217;ll take a moment to check in on the user experience before and after the policy is enabled.</p>
<div id="usermfaenabled" style="scroll-margin-top: 15px;"></div>
<h2>What to Expect if the User has MFA Enabled</h2>
<p>Let&#8217;s take a moment to clear the air first. If a user has MFA enabled on their own <strong><em>home</em></strong> tenant, this doesn&#8217;t mean that they&#8217;ll be prompted to confirm their identity with an MFA prompt on your <strong><em>resource</em></strong> tenant.  There are now ways to trust the MFA claims from the home tenant using <a href="https://docs.microsoft.com/en-us/azure/active-directory/external-identities/cross-tenant-access-settings-b2b-collaboration" rel="noopener" target="_blank">Cross Tenant Access Policies (xtap)</a> but that&#8217;s a little outside the scope of the this article.<br />
&nbsp;</p>
<p>It will actually take some effort to enable MFA on a resource tenant if you&#8217;re not enforcing it so chances are they won&#8217;t do unless you make them.<br />
&nbsp;<br />
<a href="https://thesysadminchannel.com/wp-content/uploads/2022/03/Guest-Access-for-MFA.png" target="_blank" rel="noopener"><img decoding="async" loading="lazy" src="https://thesysadminchannel.com/wp-content/uploads/2022/03/Guest-Access-for-MFA.png" alt="MFA for External Users Office 365" width="1270" height="488" class="aligncenter size-full wp-image-3925" srcset="https://thesysadminchannel.com/wp-content/uploads/2022/03/Guest-Access-for-MFA.png?v=1646634124 1270w, https://thesysadminchannel.com/wp-content/uploads/2022/03/Guest-Access-for-MFA-1024x393.png?v=1646634124 1024w, https://thesysadminchannel.com/wp-content/uploads/2022/03/Guest-Access-for-MFA-768x295.png?v=1646634124 768w" sizes="auto, (max-width: 1270px) 100vw, 1270px" /></a></p>
<p>However, if a user has enrolled in MFA in the resource tenant, then they&#8217;ll continue to be prompted for MFA as they previously have.</p>
<div id="beforemfapolicy" style="scroll-margin-top: 15px;"></div>
<h2>What to Expect if MFA is not enabled for the User</h2>
<p>Since there aren&#8217;t any policies that are enforcing MFA for external (guest, B2B etc..) users, this user is able to get in with just a username and password.  If someone potentially compromised the remote credentials, they now have access to your tenant.  This is obviously a no-no and is the reason why enabling MFA is so vital to security.<br />
&nbsp;</p>
<p>We haven&#8217;t touched on how to enable the policy yet, however, what can we expect when we enable MFA for external users Office 365 / Azure AD?<br />
&nbsp;</p>
<p>Once you enable the policy, the user would be shown the typical prompt for when a user tries to enroll in MFA in the home tenant. </p>
<p><a href="https://thesysadminchannel.com/wp-content/uploads/2022/03/Guest-User-MFA-Enrollment.png" target="_blank" rel="noopener"><img decoding="async" loading="lazy" src="https://thesysadminchannel.com/wp-content/uploads/2022/03/Guest-User-MFA-Enrollment.png" alt="Guest User MFA Enrollment" width="1263" height="622" class="aligncenter size-full wp-image-3921" srcset="https://thesysadminchannel.com/wp-content/uploads/2022/03/Guest-User-MFA-Enrollment.png?v=1646632859 1263w, https://thesysadminchannel.com/wp-content/uploads/2022/03/Guest-User-MFA-Enrollment-1024x504.png?v=1646632859 1024w, https://thesysadminchannel.com/wp-content/uploads/2022/03/Guest-User-MFA-Enrollment-768x378.png?v=1646632859 768w" sizes="auto, (max-width: 1263px) 100vw, 1263px" /></a></p>
<div id="enablemfaexternalusers" style="scroll-margin-top: 15px;"></div>
<h2>How To Enable MFA for External Users Office 365</h2>
<p>Now that we know what it looks like, next up is to use a conditional access policy template in Azure AD to set it up.  As mentioned, this would require you have a premium license so hopefully you have that setup in you tenant so you can follow along.  Let&#8217;s review the steps needed to enable this policy.</p>
<p>In Azure AD:</p>
<ul>
<li>Navigate to <strong>Security</strong> -> <strong>Conditional access</strong> -> <strong>Policies</strong></li>
<ul>
<li>Direct Link: <a href="https://portal.azure.com/#blade/Microsoft_AAD_IAM/ConditionalAccessBlade/Policies" rel="noopener" target="_blank">https://portal.azure.com/#blade/Microsoft_AAD_IAM/ConditionalAccessBlade/Policies</a></li>
</ul>
<li>Click <strong>New Policy</strong> -> <strong>Create new policies from templates</strong></li>
</ul>
<p><a href="https://thesysadminchannel.com/wp-content/uploads/2022/03/Create-Conditional-Access-Policy-External-Users.png" target="_blank" rel="noopener"><img decoding="async" src="https://thesysadminchannel.com/wp-content/uploads/2022/03/Create-Conditional-Access-Policy-External-Users.png" alt="MFA for External Users Office 365 - Create Conditional Access Policy External Users" width="917" height="323" class="aligncenter size-full wp-image-3913" loading="lazy" srcset="https://thesysadminchannel.com/wp-content/uploads/2022/03/Create-Conditional-Access-Policy-External-Users.png?v=1646620246 917w, https://thesysadminchannel.com/wp-content/uploads/2022/03/Create-Conditional-Access-Policy-External-Users-768x271.png?v=1646620246 768w" sizes="auto, (max-width: 917px) 100vw, 917px" /></a><br />
&nbsp;</p>
<ul>
<li>Under Customize your build:  select <strong>Identities</strong> and click Next</li>
<li>select <strong>Require multi-factor authentication for guest access</strong> and click Next</li>
</ul>
<p><a href="https://thesysadminchannel.com/wp-content/uploads/2022/03/Require-MFA-for-Guest-Access.png" target="_blank" rel="noopener"><img decoding="async" loading="lazy" src="https://thesysadminchannel.com/wp-content/uploads/2022/03/Require-MFA-for-Guest-Access.png" alt="Require MFA for Guest Access" width="1652" height="919" class="aligncenter size-full wp-image-3916" srcset="https://thesysadminchannel.com/wp-content/uploads/2022/03/Require-MFA-for-Guest-Access.png?v=1646631291 1652w, https://thesysadminchannel.com/wp-content/uploads/2022/03/Require-MFA-for-Guest-Access-1024x570.png?v=1646631291 1024w, https://thesysadminchannel.com/wp-content/uploads/2022/03/Require-MFA-for-Guest-Access-768x427.png?v=1646631291 768w, https://thesysadminchannel.com/wp-content/uploads/2022/03/Require-MFA-for-Guest-Access-1536x854.png?v=1646631291 1536w" sizes="auto, (max-width: 1652px) 100vw, 1652px" /></a><br />
&nbsp;</p>
<ul>
<li>Review the policy and confirm it is in Report-only</li>
<li>Click Create Policy</li>
</ul>
<p><a href="https://thesysadminchannel.com/wp-content/uploads/2022/03/MFA-for-External-Users-Office-365.png" target="_blank" rel="noopener"><img decoding="async" loading="lazy" src="https://thesysadminchannel.com/wp-content/uploads/2022/03/MFA-for-External-Users-Office-365.png" alt="MFA for External Users Office 365" width="1740" height="807" class="aligncenter size-full wp-image-3917" srcset="https://thesysadminchannel.com/wp-content/uploads/2022/03/MFA-for-External-Users-Office-365.png?v=1646631360 1740w, https://thesysadminchannel.com/wp-content/uploads/2022/03/MFA-for-External-Users-Office-365-1024x475.png?v=1646631360 1024w, https://thesysadminchannel.com/wp-content/uploads/2022/03/MFA-for-External-Users-Office-365-768x356.png?v=1646631360 768w, https://thesysadminchannel.com/wp-content/uploads/2022/03/MFA-for-External-Users-Office-365-1536x712.png?v=1646631360 1536w" sizes="auto, (max-width: 1740px) 100vw, 1740px" /></a><br />
&nbsp;</p>
<div id="blockquote1">
<strong>Important</strong>: Leave the policy in Report-only for now.  We&#8217;ll still need to make adjustments before enabling it.
</div>
<p>&nbsp;</p>
<p>Now let&#8217;s go back into the policy and under Assignments -> Exclude:  Enter the breakglass account and an MFA exclusions group in your own tenant.  Hopefully this won&#8217;t be needed, but if someone decides to modify the policy and applies it to people in your org, you&#8217;ll at least have some specific exclusions in place.<br />
&nbsp;</p>
<p>Finally, enable the policy and click save.  External users will now need to enable MFA to access resources in your home tenant.<br />
<a href="https://thesysadminchannel.com/wp-content/uploads/2022/03/Exclude-MFA-users.png" target="_blank" rel="noopener"><img decoding="async" loading="lazy" src="https://thesysadminchannel.com/wp-content/uploads/2022/03/Exclude-MFA-users.png" alt="Exclude MFA users" width="1617" height="894" class="aligncenter size-full wp-image-3919" srcset="https://thesysadminchannel.com/wp-content/uploads/2022/03/Exclude-MFA-users.png?v=1646632056 1617w, https://thesysadminchannel.com/wp-content/uploads/2022/03/Exclude-MFA-users-1024x566.png?v=1646632056 1024w, https://thesysadminchannel.com/wp-content/uploads/2022/03/Exclude-MFA-users-768x425.png?v=1646632056 768w, https://thesysadminchannel.com/wp-content/uploads/2022/03/Exclude-MFA-users-1536x849.png?v=1646632056 1536w" sizes="auto, (max-width: 1617px) 100vw, 1617px" /></a></p>
<div id="conclusion" style="scroll-margin-top: 15px;"></div>
<h2>Conclusion</h2>
<p>Hopefully this article showed you how to enable MFA for external users Office 365 and was easy to follow along.  If you haven&#8217;t done so already, be sure to <a href="https://thesysadminchannel.com/deploy-mfa-using-azure-ad-conditional-access/" rel="noopener" target="_blank">enable MFA for your regular users</a> to ensure you&#8217;re covered across the board.</p>
<p>The post <a href="https://thesysadminchannel.com/how-to-enable-mfa-for-external-users-office-365/">How To Enable MFA for External Users Office 365</a> appeared first on <a href="https://thesysadminchannel.com">the Sysadmin Channel</a>.</p>
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